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Cabana Butler

Property: Boca Raton Resort & Club
Travel Involved: None
Job Type: Full Time
Job Level:  Entry
Education: High school diploma or equivalent 
Skills: Customer Service -> Face-to-Face Support
Category: Leisure/Activities
Position Summary:
1. Knowledge of the Boca Raton Resort & Club, its activities, hours of operation and facilities 2. Addressing all guests and members by name whenever possible 3. Check daily reservations list and open corresponding cabanas to standard 4. Ensure cabana is stocked with standard amenities 5. Ensure area outside as well as inside of cabanas is neat, orderly and cleaned to standard 6. Escort guests to cabanas explaining amenity services and surroundings 7. Daily cleaning of occupied cabanas 8. Deep cleaning rotation of all cabanas 9. Inspect cabanas for necessary work orders and regularly test telephones and outlets 10. Check back with cabana guests every 15 minutes and assist members and guests with special requests, wherever possible 11. Up sell and provide food, beverage, and alcoholic beverage orders throughout the day 12. Place all orders using hand held computers and ensure timely delivery of orders 13. Prepare chilled, scented face cloths, Evian, and fruit for amenity tray 14. Provide amenity tray service 15. Provide Chef’s daily creation service 16. Provide sample beverage service 17. Provide frozen treat service 18. Clearing tables and dishes while constantly check back with guests 19. Maintain cabana area throughout the day and leave area neat and orderly at end of the day 20. Check out with supervisors 21. Perform other related duties as assigned or requested by supervisors/managers. EOE/M/F/V/D
Able to work in direct sun, ability to work weekends and holidays, must be able to lift approximately 75 lbs. and work well with others. Must have good English skills and be able to communicate effectively with people. Must be able to stand, stoop or bend for duration of shift [at least (8) hours]

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