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Snack Attendant BBC (Seasonal)

Property: Boca Raton Resort & Club
Travel Involved: None
Job Type: Seasonal
Job Level:  Entry
Education: High school diploma or equivalent 
Category: Food & Beverage
Position Summary:
1. 1. Accommodate all guest requests. 2. 2. Assist fellow staff members. 3. 3. Working knowledge of all food and beverage menus. 4. 4. Perform other related duties as assigned or requested by supervisors/managers. 5. 5. Take full responsibility for all aspects of service. 6. 6. Keep work area clean and organized. 7. 7. Comply with training manual procedures. 8. 8. Maintain smile and correct posture and always be professional and courteous. 9. 9. Perform closing duties, side work and cleaning. 10. 10. Notify a manager or security of any problems or concerns. 11. 11. Give service beyond the guest’s expectations, give personal attention and show enthusiasm. 12. 12. Arrive to work on time and in proper uniform. 13. 13. Interact with the guests, know the Resort, be able to offer suggestions and answer many questions. 14. 14. “Wow” the guest at every opportunity. 15. 15. Keep informed of any menu changes, out of stock items, and daily specials. 16. 16. Up sell whenever possible by making additional suggestions to guest. EOE/M/F/V/D
Able to lift and carry up to 50lbs above shoulder. Able to stand for a minimum of eight hours. Additionally, must be able to walk, sit, stoop or bend for duration of shift [at least (8) hours]. Minimum one year customer service experience preferred. Good communication and leadership skills. Basic food knowledge. Good command of the English language

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